Tag Archives: panels

When designing a better customer experience, many organizations today are focusing on convenience. Whether it’s companies finding inventive ways to deliver their products or working to make their customers’ lives easier, convenience has a positive effect on customer satisfaction. But to make sure you’re delivering the best overall experience, you’ll …

At a time when an act as simple as leaving the house felt unsafe, services provided by companies like DoorDash, Postmates, Instacart, etc. became critical to consumers just trying to go about their daily lives. The pandemic changed the way customers buy and businesses sell, but what will its lasting …